25% off your first order
First Pair Guarantee#
Free shipping & returns
Member only offers
Help Hub
Have a question?
Let's find you the answer:
Let's find you the answer:
Most Popular
What is Bonds Membership?
By signing up to become a Bonds Member you automatically get 25% off your first order! Members also get Free Shipping and Returns on orders to US delivery addresses and other exclusive member only offers. Plus members are eligible for our First Pair Guarantee - if you don't love your first pair of Bonds undies, we'll give your money back!
How do I become a Bonds Member?
You can become a Bonds Member via our website here.
Who can become a Bonds Member?
To become a Bonds Member, you must live in the United States.
If you are under 18 years old, you'll need parental consent to become a member.
What benefits do I get as a Bonds Member?
So many things! As a member, you'll get 25% off your first order, free shipping and returns, first pair guarantee, plus member-exclusive deals!
Does it cost money to become a Bonds Member?
Nope! It's free. In fact, you'll get 25% off your first order for joining as a new member!
Is there a minimum spend for my Bonds Member benefits?
No, there is no minimum spend for free shipping if you are a member.
Does my 25% off discount on my first order expire?
Your welcome discount expires 30 days from the date it was are issued (the day you signed up). Check the terms of your discount which can be found in your My Account section.
What happens to my 25% off discount if I make a return on something I bought with my reward?
Welcome 25% off discounts are single-use only and won't be reinstated into your account once redeemed.
When will I receive my Welcome 25% off discount?
After you register as a Bonds member, the Welcome 25% discount will automatically apply at checkout on your first order.
Is my personal information secure?
Yes, we take the security of your personal information seriously. Have a read of our Privacy Policy for further information.
How do I change my password?
Sign in to your account using the Bonds Member 'Sign In' link in the top right-hand corner of www.bondsaustralia.com. Once you're signed in, click on 'Your Account' in the top right-hand corner and once on this page click 'Account Information' and tick the 'Change Password' option. Enter your existing password, your preferred new password, confirm it and click 'Submit'.
I've requested to have my password reset, but I haven't received an email with the link. Help!
Most Recent
How do I contact Bonds if I am hearing or speech impaired?
If you have any type of disability, we recommend that you visit the FCC Accessibility Clearinghouse and the Access Board website. You'll find expert advice such as alternative screen readers, screen magnifiers and other devices that can make using a computer easier and more enjoyable.
We also recommend that you visit AbilityNet's My Computer My Way, which provides advice on making your computer accessible.
If you are having difficulty accessing our website, would like further information about our accessibility efforts, or have other accessibility questions or feedback, please contact a specialised representative by phone at 1-888-244-1438 or by email at consumer.accessibility@hanes.com.
How do I subscribe to Bonds emails?
Remember to tick the offer box when you are signing up to become a member! Already a member? Check your subscription status in your Account Dashboard here.
What if I don't want to receive emails anymore?
Sad face, but we get it. Head to the My Account page and click on Email Preferences in your menu. Once there, click "Unsubscribe" to the different types of emails you don't want to receive.
You can also click "Unsubscribe" on the footer of any Bonds email you receive.
How do I view and update my Bonds details?
Log into My Account by clicking the link below.
My Account
Do I need to be subscribed to emails to be a member?
You don't need to be subscribed to be a Bonds member, however, you do need a valid email address to join. Stay subscribed to emails when joining Bonds to receive notification of your membership benefits, rewards, and member-exclusive deals & events. Make sure hello@mail.bondsaustralia.com is marked as safe so it stays out of your spam folder!
I signed up but haven't received my Welcome 25% off discount.
If you are signed in, your Welcome discount is automatically applied at checkout on your first order.
I'm a Bonds member but I don't receive any emails or notifications.
Oops, this might mean you're not subscribed. Head to the My Account page and click on Email Preferences in your menu. Once there, select to receive Bonds emails, and you're good to go!
Make sure hello@mail.bondsaustralia.com is marked as safe so it stays out of your spam folder.
I've requested to have my password reset, but I haven't received an email with the link. Help!
How do I change my password?
Sign in to your account using the Bonds Member 'Sign In' link in the top right-hand corner of www.bondsaustralia.com. Once you're signed in, click on 'Your Account' in the top right-hand corner and once on this page click 'Account Information' and tick the 'Change Password' option. Enter your existing password, your preferred new password, confirm it and click 'Submit'.
Is my personal information secure?
Yes, we take the security of your personal information seriously. Have a read of our Privacy Policy for further information.
